SUPPORT

A little guidance.
A clearer next step.

Browse the guide or send us a message.

Read the guide

Import, voices, journals, offline use.

Release, reading, privacy.

Feedback, complaints, or issue reports.

Can I listen without Wi-Fi or cellular service?

Yes. Download cloud files first; saved documents play offline.

When will NovaReader be available?

NovaReader is in development. Release details will follow.

Which file formats is NovaReader being built for?

PDF and EPUB are planned; results vary.

How do I report a reading or playback issue?

Write your message below. Your email app will open so you can review and send it.

Does the site upload reports or documents?

No. The site does not receive it. Your email app opens with the message for you to review and send.

HELP US IMPROVE

Choose a type, write a message, and continue to email.

Review before sending.

Your email app sends the report only after you press Send.